ÐÏࡱá>þÿ rtþÿÿÿqÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿì¥Á%` ø¿bjbj"x"x .X@@ Ö9ÿÿÿÿÿÿ¤¬¬¬ ¶ ÂÂÂÖš#š#š#8Ò#\.$¬Ö+R¦æ$ü$%%%‚&‚&‚&\Q^Q^Q^Q^Q^Q^Q$ÑTh9W†‚Q‚&z&~&‚&‚&‚QÂÂ%%h—Q&Ê*Ê*Ê*‚&jÂ%Â%\QÊ*‚&\QÊ*Ê*þÀB¸ÂÂÈD%Ú$ À¯ô—VëÉš#ì&‚xCHO½Qn+R�C8¿Wn'r¿W0ÈD¿WÂÈD€ ‚&‚&Ê*‚&‚&‚&‚&‚&‚Q‚Qà(ê‚&‚&‚&+R‚&‚&‚&‚&ÖÖÖÄš#ÖÖÖš#ÖÖÖÂÂÂÂÂÂÿÿÿÿ Application Form 1. COMPANY AND AWARD DETAILS ICT Excellence Award for Most Improved Business Awarded to the Most Improved Business, through implementation/improvement of processes to increase profit since 1st April 2008 Business name Business AddressPhoneFaxNumber of employeesWebsiteYear business startedMain contact person (please give name, position, direct phone number and e-mail address, where different to the above)  2. INDUSTRY OR GENERAL BUSINESS STANDARDS List details of the industry or general business standard(s) you have or are currently applying to the business.  3. PROCESS IMPROVEMENT Describe in less than 500 words the process improvement that has been delivered in one or more of the following areas: *       Business Management - how well does a business manage itself and its personnel? *       Business Direction - how well has a business planned its strategy? *       Business Generation - how well does a business go about generating new custom? *       Delivery & Operations - how well does a business carry out its activities? *       Customer Relationships - how well does a business manage its customers?  4. ADDED VALUE How has / have the process improvement(s) delivered recognisable value to the business through improved profit? How has / have the process improvement(s) impacted in a positive way on your customers? .  5. COMMERCIAL POTENTIAL What competitive advantage does the process improvement give your business over the competition? What opportunities (if any) has the process improvement uncovered for commercialisation? .  6. BUSINESS & PROJECT MANAGEMENT What issues did you face when implementing the process improvement and how were they overcome? .  7. CLUSTER MARKETING How did you hear about the ICT Excellence Awards?  8. DECLARATION I wish to apply for the ICT Excellence Awards and if shortlisted attend the ICT Excellence Awards event on 10th November 2009.  I have read and understand the application, timetable and other details regarding the Awards. The information provided on this application form and any supporting materials submitted are believed to be correct and complete. Signed Name Position in the company Date  Please email this completed form to  HYPERLINK "mailto:awards@wmictcluster.org" awards@wmictcluster.org, with any supporting literature you think appropriate at this stage. Note: Supporting documentation will be required to be provided on successful shortlisting, therefore entrants may wish to take this into consideration when completing and submitting the application form. Shortlisted entrants in this category will be required to provide copies of documentary evidence (e.g. completed action plans, case studies, and assessor reports) demonstrating: Process improvement delivered Recognisable value to the business through improved profit The positive impact it has had on the business’ customers  The ICT Cluster Opportunity Group (COG) reserves the right to vary or cancel any part of the Awards where the occasion necessitates, and accepts no liability whatsoever for any such variation or cancellation.     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